What to Do in the Event of a Plumbing Emergency

Commercial plumbing emergencies can be highly disruptive to your business. A burst pipe, overflowing toilet, or malfunctioning drainage system can bring operations to a standstill, costing valuable time and money.

While preventing emergencies is always the ideal scenario, unexpected issues can arise. Here's a helpful guide to navigate a commercial plumbing emergency and minimise disruption to your business.



1. Assess the Situation

The first step is to identify the source of the problem. Is there a visible leak? Are drains overflowing? Is there a lack of hot water? Once you have a basic understanding of the issue, take steps to contain the damage.

For leaks: Turn off the water supply to the affected area if possible. Locate the shut-off valve, typically under the sink or near the appliance experiencing the leak.

For overflows: Place buckets or towels strategically to catch excess water and prevent further flooding.

For loss of hot water: Check the thermostat setting on your water heater. If it's functioning correctly, there might be a more complex issue that requires professional attention.

2. Safety First

Plumbing emergencies can sometimes involve electrical hazards or slippery surfaces. Prioritise safety:

●     Turn off the electricity at the main switchboard if there's a risk of electrical contact with water.

●     Evacuate the area if there's a significant leak or flooding to prevent slips and falls.

3. Call a Commercial Plumbing Emergency Service

Don't attempt to fix a major commercial plumbing issue yourself. Trying to tackle a complex problem without the proper training and equipment can worsen the situation and lead to further damage.

At Caledonian Heating & Plumbing Ltd, we offer a 24/7 emergency commercial plumbing service for businesses in Edinburgh and Dundee. Our team of highly trained and experienced plumbers are equipped to handle any situation, from burst pipes to blocked drains to malfunctioning water heaters. We understand the urgency of these situations and prioritise a prompt response to minimise downtime for your business.

4. Preventative Maintenance is Key

While emergencies can't always be avoided, there are steps you can take to minimise their occurrence:

●     Schedule regular preventative maintenance checks with Caledonian Heating. Our skilled technicians can identify potential problems early on, preventing them from escalating into emergencies.

●     Train your staff to be aware of common plumbing issues, such as the signs of a leak or how to properly dispose of waste to avoid clogged drains.

Your Trusted Partner in Commercial Plumbing

At Caledonian Heating & Plumbing Ltd, we are committed to providing our commercial clients in Edinburgh and Dundee with exceptional service and expertise. We offer a comprehensive range of commercial plumbing services, including emergency repairs, preventative maintenance, and new installations.

Don't let a plumbing emergency disrupt your business. Contact us today for a free consultation or to learn more about our 24/7 emergency service. We're here to help you keep your business running smoothly.